Terms and Conditions

Terms and Conditions of Vendor Guide and VendorGuideonline.com

Vendor Guide is an online platform that helps users compare characteristics of certain types of goods or services offered by third-party vendors. By using Vendor Guide, you agree to the following terms and conditions:

Service Overview

Vendor Guide provides a comparison service for products and services offered by third-party companies. We do not sell, endorse, or guarantee any of the products or services listed on our platform. Our role is to provide a platform for users to engage and interact with suppliers or vendors listed on the website.

User Responsibilities

 You are not required to create an account on Vendorguideonline.com, but if you want to see and submit bid requests, you must create an account. Account Creation: Users may create an account to access additional features such as Bid requests and your own personal dashboard. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

Acceptable Use: Users must use Vendor Guide in compliance with applicable laws and these terms. Any misuse, including but not limited to violating third-party rights or engaging in illegal activities, may result in account suspension or termination.

Comparison Service

Accuracy: While we strive to provide accurate information, we do not guarantee the truthfulness, accuracy, or reliability of the comparisons or information provided on our platform. Users should exercise their own judgment when making decisions based on our comparisons.

Third-Party Products: All products and services compared on Vendor Guide are offered by third-party companies. We are not responsible for the quality, safety, or accuracy of these offerings, nor for the sellers' ability to provide them.

Intellectual Property

All content on Vendor Guide, unless otherwise specified, is owned by us or our licensors. Users may not copy, download, share, modify, or create derivative works from this content without explicit permission.

Liability and Disclaimers

Limited Liability: Vendor Guide is provided "as is" and "as available." We disclaim all warranties, express or implied, regarding the service, including accuracy, reliability, or fitness for a particular purpose.

User Interactions: We are not responsible for any disputes, transactions, or interactions between users of our platform. Users release us from any claims related to such interactions.

External Resources: Our platform may provide access to external resources or advertisements. We are not responsible for the content or availability of these external resources.

Changes to Terms

We reserve the right to modify these terms at any time. Continued use of Vendor Guide after changes constitutes acceptance of the new terms.

Privacy Policy for Vendor Guide

Introduction

This Privacy Policy explains how Vendor Guide ("we", "us", or "our") collects, uses, shares, and protects personal information of users of our website, vendorguideonline.com, and related services (collectively, the "Service"). We respect your privacy and are committed to protecting your personal information.

Information We Collect

We collect information you provide directly to us when you:

• Create an account
• Use our comparison services
• Contact our customer support
• Subscribe to our newsletters

This information may include:

• Name and contact details
• Login credentials
• Payment information
• Product preferences and search history

We also automatically collect certain information when you use our Service, including:

• Device information (e.g., IP address, browser type)
• Usage data (e.g., pages visited, time spent on the Service)
• Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

• Provide and improve our Service
• Process transactions and send related information
• Respond to your comments and questions
• Send you marketing communications (with your consent)
• Analyze usage patterns and trends
• Protect against fraudulent or illegal activity

Sharing of Information

We may share your information with:

• Third-party vendors and service providers who perform services on our behalf
• Business partners, with your consent
• Law enforcement or other parties when required by law or to protect our rights

We do not sell your personal information to third parties.

Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal information
• Opt-out of marketing communications
• Disable cookies through your browser settings

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Service Availability

Vendor Guide strives to provide a reliable and consistent service. However, we cannot guarantee uninterrupted access to our platform. The following terms outline our policy regarding service availability:

Uptime Commitment

1. We aim to maintain a high level of service availability but do not guarantee 100% uptime.
2. Scheduled maintenance will be performed during off-peak hours whenever possible.

 

Maintenance and Updates

1. Scheduled Maintenance: We will attempt to provide advance notice of scheduled maintenance that may result in service interruptions.
2. Emergency Maintenance: In cases of critical updates or unforeseen technical issues, we reserve the right to perform emergency maintenance without prior notice.

Service Interruptions

1. Vendor Guide may experience temporary interruptions due to:
   • Technical issues
   • Server maintenance
   • Network problems
   • Actions of third-party service providers
   • Factors beyond our reasonable control
2.  
3. We are not liable for any losses or damages resulting from service interruptions.

User Notifications

1. We will make reasonable efforts to inform users about significant service disruptions through:
   • Email notifications
   • On-site announcements
   • Our official social media channels

 

Data Backup

1. Users are encouraged to regularly backup any critical data they store or access through our platform.
2. Vendor Guide is not responsible for data loss resulting from service interruptions or user error.

Third-Party Dependencies

1. Our service may rely on third-party services or APIs. We are not responsible for interruptions caused by these external dependencies.

Service Level Agreements (SLAs)

1. Standard users are not offered any specific Service Level Agreement.
2. Enterprise clients may be eligible for custom SLAs, which will be outlined in separate agreements.

Modifications to Service

1. We reserve the right to modify, suspend, or discontinue any part of the service without prior notice.
2. Users will not be entitled to any compensation or refund as a result of such changes.

Force Majeure

1. Vendor Guide shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of nature, government actions, or widespread internet disruptions.

By using Vendor Guide, users acknowledge and accept these terms regarding service availability. We appreciate your understanding and patience during any service interruptions as we work to provide the best possible experience for our users.

 

Modification of Service

Vendor Guide reserves the right to modify, suspend, or discontinue the Service (or any part thereof) at any time and without prior notice. This includes the right to:

Changes to the Service

1. Add, alter, or remove features or functionality of the Service.
2. Modify or change the content and information available on Vendor Guide.
3. Update the user interface or design of the platform.

Service Availability

1. Temporarily or permanently suspend the Service for maintenance, updates, or other reasons.
2. Limit or restrict access to certain features or parts of the Service.
3. Discontinue the Service entirely.

Notification of Changes

While we will attempt to provide reasonable notice of significant changes to the Service, we reserve the right to make changes without prior notification in cases of:

• Emergency maintenance or repairs
• Security concerns
• Legal or regulatory requirements
• Unforeseen technical issues

 

User Rights

1. Users have no claim for damages or any other compensation due to modifications, suspensions, or discontinuation of the Service.
2. In the event of a significant change that materially affects the core functionality of the Service, Users may have the right to terminate their account without penalty.

 

Termination

Termination by Vendor Guide

Vendor Guide reserves the right to suspend or terminate User accounts or access to the Service, either partially or in full, at any time and for any reason, including but not limited to:

1. Violation of these Terms and Conditions
2. Engaging in fraudulent or illegal activities
3. Providing false or misleading information
4. Failure to pay any fees or charges associated with the Service
5. Inactivity for an extended period
6. Upon request by law enforcement or other government agencies

Vendor Guide will make reasonable efforts to provide notice of termination, except in cases where immediate termination is necessary to protect the Service, other Users, or Vendor Guide's legal interests.

Termination by Users

Users may terminate their account and stop using the Service at any time by:

1. Contacting Vendor Guide at info@vendorguideonline.com
2. Using the account deletion option within the Service, if available

Effects of Termination

Upon termination, whether initiated by Vendor Guide or the User:

1. The User's right to access and use the Service will immediately cease
2. Vendor Guide may delete or archive the User's account information and content
3. Any outstanding fees or charges will become immediately due and payable
4. Vendor Guide is not obligated to maintain, store, or transfer any data or information in the terminated account

 

Survival of Terms

Certain provisions of these Terms and Conditions will continue to be effective even after termination, including but not limited to:

1. Intellectual property rights
2. Disclaimers of warranties
3. Limitations of liability
4. Indemnification obligations
5. Dispute resolution provisions

Data Retention and Deletion

After account termination:

1. Vendor Guide will retain User data for a reasonable period as required by law or for legitimate business purposes
2. Users may request deletion of their personal data, subject to legal and technical limitations.

 

Reactivation

Vendor Guide, at its sole discretion, may allow reactivation of terminated accounts. Reactivation may be subject to additional terms or fees.

By using Vendor Guide, Users acknowledge and agree to these termination provisions. Vendor Guide encourages Users to review these terms regularly and to contact us with any questions or concerns regarding account termination.

 

Stored Data

1. Vendor Guide will make reasonable efforts to provide Users access to their data for a limited time following any discontinuation of the Service.
2. Users are encouraged to regularly back up any important data stored on the platform.

Third-Party Services

Vendor Guide is not responsible for any changes, suspensions, or discontinuations of third-party services integrated into or accessible through our platform.

By continuing to use Vendor Guide after any modifications to the Service, Users agree to be bound by such changes. If Users do not agree with the changes, they should discontinue use of the Service and terminate their account. Vendor Guide shall not be liable to Users or any third party for any modification, suspension, or discontinuation of the Service or any part thereof.

 

Dispute Resolution

Amicable Dispute Resolution

If any dispute arises between Users and Vendor Guide regarding the use of the Service or any aspect of these Terms, both parties agree to first attempt to resolve the dispute informally. Users should contact Vendor Guide at info@vendorguideonline.com to initiate this process.

Formal Resolution

If a dispute cannot be resolved informally within 30 days, either party may pursue formal resolution through the following means:

For Users in the United States:

1. Binding Arbitration: Any dispute arising from these Terms or the use of Vendor Guide shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules.
2. Arbitration Process: The arbitration will be conducted by a single arbitrator selected in accordance with the AAA rules. The arbitration shall take place in Hennepin County, MN  unless otherwise agreed by both parties.
3. Class Action Waiver: Users agree to resolve any disputes on an individual basis and waive any right to pursue a class action lawsuit or arbitration.
4. Exceptions: Notwithstanding the above, either party may seek injunctive relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.

For Users Outside the United States:

1. Jurisdiction: Any legal action or proceeding related to this agreement shall be brought exclusively in the courts located in Hennepin County, MN USA
2. Governing Law: These Terms and any dispute arising out of or in connection with these Terms shall be governed by and construed in accordance with the laws of the State of Minnesota, USA, without regard to its conflict of law provisions.

Small Claims Court Option

Notwithstanding the above, either party may bring an individual action in small claims court for disputes or claims within the scope of that court's jurisdiction.

Time Limitation

Any claim arising out of or related to these Terms or the use of Vendor Guide must be filed within one year after such claim arose; otherwise, the claim is permanently barred.

Modifications to this Section

Vendor Guide reserves the right to modify this Dispute Resolution section at any time. If we make changes, we will provide notice of such changes, such as by sending an email notification, providing notice through the Service, or updating the "Last Updated" date at the beginning of this Dispute Resolution section. Your continued use of the Service following notification of changes will be deemed acceptance of those changes.

By using Vendor Guide, you acknowledge that you have read and understood this Dispute Resolution section and agree to be bound by its terms.

Feedback and Suggestions

Vendor Guide values input from its users to improve and enhance the Service. By providing feedback or suggestions, users agree to the following terms:

Voluntary Submissions

1. Any feedback, ideas, suggestions, or recommendations ("Feedback") provided to Vendor Guide are entirely voluntary.
2. Users are not obligated to provide Feedback, and Vendor Guide is not obligated to consider or implement any Feedback received.

Ownership and Use Rights

1. By submitting Feedback, users grant Vendor Guide a worldwide, perpetual, irrevocable, royalty-free, transferable, and sublicensable right to use, modify, distribute, and incorporate the Feedback into the Service or other products without any obligation of compensation or attribution.
2. Users waive any rights to the Feedback, including any moral rights or rights of attribution.

No Confidentiality

1. Feedback submitted to Vendor Guide is not considered confidential unless explicitly agreed upon in writing.
2. Users should not include any proprietary or confidential information in their Feedback.

Implementation

1. Vendor Guide reserves the right to use or implement any Feedback at its sole discretion.
2. The implementation of any Feedback does not create any obligation for Vendor Guide to provide compensation or credit to the user who submitted it.

No Endorsement

1. Vendor Guide's use of Feedback does not imply any endorsement or affiliation with the user who provided it.

Limitation of Liability

1. Vendor Guide is not liable for any similarities between future features or functions of the Service and any Feedback submitted by users.

Contact for Feedback

Users can submit Feedback through the following channels:

• Email: info@vendorguideonline.com
• Feedback forms within the Service (if available)

By submitting Feedback to Vendor Guide, users acknowledge and agree to these terms. Vendor Guide appreciates all Feedback and will consider it in its ongoing efforts to improve the Service.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Vendor Guide

10550 Wayzata Blvd Suite D

Minnetonka, MN 55305

Email: Info@Vendorguideonline.com

By using our Service, you agree to the collection and use of information in accordance with this policy.